How can I notify the whistleblower of the measures taken? (3-month period)

This chapter explains how you can exchange information with other case handlers in real time.

You would like to inform the whistleblower what measures have been taken for the tip. Then simply click on the green button "Send notification".

Afterwards, a dialog opens that already shows you a template for the notification. In the example, you can already see an automatically generated action listed as a list item in the text. The dialog automatically pulls the e-mail text of the checked process steps. With a click on "Send notification", the notification is sent as an e-mail from the whistleblower, if available, and is also listed in the message history.

Now you will see the badge with gray background indicating that you have sent the notification to the whistleblower.

The sending of the notification can be checked in the message history, the message should be found there.